We have compiled frequently asked questions about our products, services, and technical details, covering aspects such as product selection, usage methods, after-sales support, and more, to help you quickly resolve doubts.
We offer free samples, with shipping costs covered by the customer, or we can arrange samples using your courier account. If we have your desired product in stock, the sample is free, with shipping costs covered by the courier. If we don't have your product in stock, you will be responsible for both the sample and courier fees. The sample fee will be refunded upon your order placement.
This depends on the specifications and quantity of your order. If we have your desired product in stock, we can accept a small order. If we don't have it in stock, we will calculate it based on your specific needs.
We typically use export-grade rolls and pallets. We will do our best to accommodate special requests.
We are a manufacturer. Tianhuan Cable Group Co., Ltd. was established in 2000 and is one of the top 100 wire and cable companies in China.
Our products are certified by CE, ISO, CCC, TUV, CPR, LVD, SAA, and MA. We also provide test reports from third-party testing agencies. Each shipment comes with a quality certificate. If we don't have the certificate you require, we can tailor it to your needs if your order is large enough, though this may take some time.
We can provide videos of the factory production process to verify authenticity, and you can also conduct your own testing.
Long-term partnerships may prioritize production of your orders, shorten delivery times, or offer exclusive discounts.
At TianHuan Cable Group, we specialise in creating custom cables and harnesses for the world’s most demanding applications. Different materials are used according to customer requirements to meet different weather resistance, application, safety levels, and environmental requirements.